Studio Policies
Privacy Policy
This site collects only the information you choose to share (such as your name, email address, or shipping details when placing an order). This information is used solely to communicate with you and to fulfill your order.
Your information is never sold or shared with third parties, except where required to process payments or ship orders.
If you have questions about your data, you may contact me through the site.
Refund Policy
Because many items are made to order, returns or refunds are not accepted once work has begun.
If an item arrives damaged or there is an error with your order, please contact me within 48 hours of delivery so it can be made right.
Each piece is handmade, and natural variations are part of the process.
Shipping Policy
Many items are made to order and created one at a time. Please allow additional time for making before shipment.
Once an order ships, you will receive confirmation and tracking information when available.
Shipping times may vary based on the nature of the item and destination.
If you have questions about timing, feel free to reach out before ordering.
General Terms
By placing an order with Vanessa Nylund Studio, you agree to these store policies.
All designs, artwork, photography, and written content are the property of Vanessa Nylund Studio and may not be copied or reproduced without permission.
These policies are governed by the laws of the State of Idaho.
Accessibility Statement
Vanessa Nylund Studio is committed to making this website accessible and usable for all visitors. We strive to ensure that our site follows generally recognized accessibility standards and works with commonly used assistive technologies, including screen readers and keyboard navigation. If you experience difficulty accessing any part of this website, or need assistance with an order, please contact us and we will be happy to help. You may reach us through the contact form on this site. We are continually working to improve the accessibility of our website.